What is a Boil Water Advisory?

A Boil Water Advisory is typically issued after a water main break repair, small or widespread loss of pressure in our water system, or a natural disaster. In some cases, our crews can repair a water main while maintaining adequate pressure to prevent possible contamination from entering the water distribution system. When we issue a Boil Water Advisory, we notify only the customers affected. For more information please read our FAQ or call the Public Works and Water Resources Department at (302) 366-7000.

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1. Sewer has backed up in my basement. Who do I call?
2. How do I report a water main break after business hours, on a holiday or weekend?
3. My water is brown. What happened?
4. How do I get the main water shut off valve turned off if it's in need of repairs?
5. How do I pay my water bill?
6. What is a Boil Water Advisory?