FAQs • Newark • CivicEngage

How do I open an electric account?: New customers (renters) need to make a deposit of $100 or $150 (electric heat) either in person, by mail or telephone. Contact Customer Service at (302) 366-7000 option 3, Monday-Friday, 8:30 a.m. to 5:00 p.m.

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Finance

1. Can I pay my utility bill online?: As of January 2010, City of Newark utility customers are able to safely and securely pay their utility bills online through eCare. Go to the City's home page and click the "Pay Bill" button. sign Up for Online Bill Pay

2. How can I purchase blocks of green energy?: Complete the Green Energy Form under City Services or visit our Customer Service Office at 220 South Main Street. If you have any questions or need any further assistance, please contact Customer Service at (302) 366-7000 option 3.

3. How do I open an electric account?: New customers (renters) need to make a deposit of $100 or $150 (electric heat) either in person, by mail or telephone. Contact Customer Service at (302) 366-7000 option 3, Monday-Friday, 8:30 a.m. to 5:00 p.m.

4. When are tax bills due?: Annual tax bills are issued in July and payment must be received on or before the last business day in September. Annual amounts not paid are subject to a five percent (5%) penalty on October 1. Interest at an annual rate of eighteen percent (18%) accrues on all amounts due after that time.
Properties that are reassessed during the year between July and the following March will be issued an interim bill for taxes on the increased amount of assessment. This tax is prorated for the number of months remaining between the billing date and the following June 30.

5. How do I apply for a business license?: Visit the Planning Department at 220 South Main Street to complete the required form. The license fee is based upon estimates of the demand and cost for municipal services related to business activities in the City. Contact the Finance Department at (302) 366-7000 for more information.